When I open it, I receive a "No video capture hardware" message. I uninstalled and reinstalled it many times without success. What can I do?
P
Answer by
Pete Clapp
You receive this message, because your webcam is not recognized by your computer or by ECAP software. In order to fix the issue, right-click the My Computer/Computer icon, select Manage and open Device Manager. Expand the Imaging devices and Universal Serial Bus controllers lists, right-click on the webcam driver and select Uninstall. Reboot your computer, connect the webcam, press Scan for hardware changes icon from Device Manager and reinstall the drivers. If the problem persists, try using another webcam capture utility from Software Informer database. Many of them are free of charge and fully compatible with all major webcam models.
When I open ECAP, I receive "Sorry, you don't have a hardware to make a video" message. What can I do?
P
Answer by
Pete Clapp
You receive this error, because Windows doesn't recognize your webcam, or its drivers are corrupted. In order to fix it, right-click on the Computer/My Computer icon, select Manage and open Device Manager. Expand the Universal Serial Bus controllers and Imaging devices lists and look for the webcam. Once you locate it, right-click on its icon and select Uninstall. After that, reboot your computer, connect the device and click Scan for hardware changes icon from Device Manager. Windows will detect and install the webcam drivers automatically. If you still have issues, try using other webcam capture utility from Software Informer database.
My ECAP webcam doesn't work anymore on my EEE 900 PC. It worked well before installing Skype. Can you help?
P
Answer by
Pete Clapp
First, update Skype to the latest version and uninstall the webcam drivers from Device Manager (Control Panel > Hardware and Sound > Device Manager). After that, reboot your computer and reinstall the ECAP drivers. Also, install the latest DirectX and close all video editing software, instant messengers and browsers. Launch Skype and check if the webcam is working correctly in the application. If not, check the troubleshooting guides provided by the Skype Support Team.
When I open it, I receive a "No video capture hardware" message. I uninstalled and reinstalled it many times without success. What can I do?
You receive this message, because your webcam is not recognized by your computer or by ECAP software. In order to fix the issue, right-click the My Computer/Computer icon, select Manage and open Device Manager. Expand the Imaging devices and Universal Serial Bus controllers lists, right-click on the webcam driver and select Uninstall. Reboot your computer, connect the webcam, press Scan for hardware changes icon from Device Manager and reinstall the drivers. If the problem persists, try using another webcam capture utility from Software Informer database. Many of them are free of charge and fully compatible with all major webcam models.
When I open ECAP, I receive "Sorry, you don't have a hardware to make a video" message. What can I do?
You receive this error, because Windows doesn't recognize your webcam, or its drivers are corrupted. In order to fix it, right-click on the Computer/My Computer icon, select Manage and open Device Manager. Expand the Universal Serial Bus controllers and Imaging devices lists and look for the webcam. Once you locate it, right-click on its icon and select Uninstall. After that, reboot your computer, connect the device and click Scan for hardware changes icon from Device Manager. Windows will detect and install the webcam drivers automatically. If you still have issues, try using other webcam capture utility from Software Informer database.
My ECAP webcam doesn't work anymore on my EEE 900 PC. It worked well before installing Skype. Can you help?
First, update Skype to the latest version and uninstall the webcam drivers from Device Manager (Control Panel > Hardware and Sound > Device Manager). After that, reboot your computer and reinstall the ECAP drivers. Also, install the latest DirectX and close all video editing software, instant messengers and browsers. Launch Skype and check if the webcam is working correctly in the application. If not, check the troubleshooting guides provided by the Skype Support Team.